The Maryland Center for History and Culture (MCHC) seeks a dynamic storyteller to serve as our Content & Communications Manager. The successful candidate will apply exceptional writing skills to communications and marketing plans that promote public awareness of and engagement with MCHC’s vast and storied collections. The Content & Communications Manager develops social media, website, press, and other promotional content in order to increase brand visibility, drive traffic (both online and in-person), support comprehensive engagement efforts, and aid in earned and contributed income strategies.
Reporting to the Vice President of External Affairs, the Content & Communications Manager’s primary responsibilities are to shape content and execute our social media and content strategies, serving as the central social content creator, curator of the monthly History Alive e-blast, and assistant editor for the biannual Maryland History and Culture News magazine. This role will also help liaison with consultants supporting the graphic design and digital content needs of MCHC.
Responsibilities
- Write accurate and engaging copy for a variety of outlets, utilizing MCHC’s style guide and consulting with appropriate stakeholders;
- Collaborate with staff and graphic design contractor to generate visually compelling and shareable content, including graphics, photos, and videos, to showcase the Museum’s exhibitions and activities – with a strong focus on Facebook, Instagram, and LinkedIn.
- Coordinate cross-departmentally to externally market MCHC’s Museum, Library, exhibitions, education programs, public events, and fundraising and membership initiatives through a mix of print and digital collateral materials;
- Actively engage with audience on various social media platforms, providing timely and professional responses in alignment with the museum's brand voice;
- Monitor direct messages and comments, ensuring that audience inquiries and comments are addressed promptly;
- Actively engage staff in strategic brainstorming for marketing and public relations efforts;
- Assist as needed in ensuring brand continuity for outward-facing assets (such as presentation templates, signage, printed visitor materials, etc.);
- Drive consistent traffic and leads to website and assist with content updates;
- Support in-house photography in conjunction with Director of Digital Collections, regularly capturing the day-to-day activities of the Museum and special Museum events for use on website, social media, annual reports, print materials, etc.
Qualifications
- A Bachelor’s degree in English, History, Communications, or a related field
- 2-3 years of experience in content development, professional writing, marketing, and/or media relations;
- Ability to work with multiple stakeholders (both internal and external);
- An existing or interest in building content knowledge of Maryland history and museum practices;
- An ability to frame cultural and historical topics in sensitive and compelling ways;
- Excellent writing, communication, and editing skills, with demonstrated ability to write for different audiences and purposes;
- Motivated, reflective, flexible self-starter who proactively and frequently communicates with colleagues and supervisors and is willing to try new ideas and approaches;
- Experience with Salesforce and Wordpress a plus;
- Experience with graphic design, video editing, and photography a plus;
- Experience and competency with best practices for file management.
About the Position
This is a full-time, exempt, salaried position with full benefits package, including medical, dental, 403(b) retirement plan, and a health savings account. Full-time employees of MCHC are part of a paid leave policy that offers up to 20 days of vacation and 12 days of sick leave annually in addition to the recognition of 11 federal holidays. An average of 1-2 evenings and/or weekend days per month are required to support events with the provision of compensatory time. Eligible for 1-2 days of telework. The salary range is $50,000 - $55,000.
How to Apply
Please email a cover letter and resume to [email protected]. We will request professional references and writing or other portfolio samples from those selected for the second round of interviews. Subject line: Content & Communications Manager. Incomplete applications may not be considered. No phone calls, please.
About MCHC
The Maryland Center for History and Culture is an equal opportunity employer that seeks to educate people of all ages about the American experience through the rich history of Maryland using their collections and to preserve important objects and archival materials from prehistoric Maryland to the present day.
The Maryland Center for History and Culture collects, preserves, and interprets the history, art, and culture of Maryland. By exploring multiple perspectives and sharing national stories through the lens of Maryland, MCHC inspires critical thinking, creativity, and community. Learn more at mdhistory.org.
